AME Privacy Policy
Effective Date: October 24, 2026
Last Updated: October 24, 2026
This Privacy Policy explains how AME Networks, a California general partnership ("AME," "we," "us," or "our"), collects, uses, discloses, and protects personal information in connection with our marketing service for licensed insurance agents, the website amenetworks.com and its subdomains, and related emails and features (together, the "Service").
This policy applies to:
- Clients: licensed insurance agents who subscribe to the Service, and people who visit amenetworks.com or contact us about the Service; and
- Leads: individuals who submit information through a form on a website or recruiting page that AME hosts for one of our clients.
We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.
1. Our Role
For Client information, AME decides how and why the information is used. For Lead information, AME processes the information on behalf of the client whose website or recruiting page the Lead used, to deliver that client's lead follow-up and alerts. Each client is responsible for how they personally use and contact their Leads.
2. Personal Information We Collect
2.1 Information you provide
| Category | Examples | From |
|---|---|---|
| Identifiers and contact details | Name, email address, phone number, business mailing address | Clients, Leads |
| Professional information | Insurance license number, NPN, licensed states, products offered, target market, a short professional biography | Clients |
| Photos and images | Headshots and other photos uploaded for use on websites and posts | Clients |
| Social media details | Facebook Page link, Instagram handle, and the access approvals needed to publish posts (we never collect passwords) | Clients |
| Preferences and inquiries | Website style choices, content language, review settings; what a Lead wants to protect or their interest in becoming an agent | Clients, Leads |
| Consent records | A Lead's agreement to be contacted by the agent, with the date and time submitted | Leads |
| Commercial and billing information | Plan, payment history, referral activity. Card details are collected and stored by our payment processor; we see only limited details such as the last four digits | Clients |
| Communications | Emails, messages, and support requests you send us, and records of setup calls | Clients, Leads |
2.2 Information collected automatically
When you visit amenetworks.com or a website we host, our hosting and security providers automatically collect technical information such as IP address, browser and device type, pages requested, referring page, and date and time of the visit. This information is used to deliver the websites, prevent abuse, and keep the Service secure. When you open emails or interact with the Service, we may record delivery, open, unsubscribe, and click events.
2.3 Information from third parties
We may receive information from our payment processor (such as payment status), from social media platforms (such as whether a post was published), and from public sources such as state insurance license lookups used to verify a client's license.
3. How We Use Personal Information
- To provide the Service: to create and host client websites, recruiting pages, and Facebook covers; to create, schedule, and publish social media posts; to set up and manage social media accounts; and to provide the client review page.
- To handle Leads for clients: to save each Lead to the client's contact list, send the Lead emails in the client's name, alert the client, and provide the Lead export when a client cancels.
- To communicate: to send service emails such as setup instructions, posts-ready notices, reminders, receipts, and policy updates, and to respond to questions.
- To process payments and referrals: to bill subscriptions, apply refunds and referral credits, and pay referral amounts.
- To keep the Service safe and compliant: to check content against our rules, verify licenses, prevent fraud, spam, and abuse, secure our systems, and enforce our Terms of Service.
- To improve the Service: to monitor performance, fix problems, and develop features, using information in aggregated or de-identified form where practical.
- To meet legal obligations: to keep required records, respond to lawful requests, and protect our rights.
4. Artificial Intelligence
We use artificial intelligence services to write and design websites, recruiting pages, covers, and social media posts from the information clients provide, and to check that content against our rules. Lead information is not used to create websites or posts. Our AI providers process this information only to provide their services to us under their business terms and do not use it to train their models.
5. How We Disclose Personal Information
We disclose personal information only as described below:
- Service providers that perform services for us under contracts that limit their use of the information, including providers of website hosting and security, customer relationship management and email delivery, workflow automation and data storage, artificial intelligence, payment processing, stock photography, and password management.
- Social media platforms, such as Meta (Facebook and Instagram), when we publish content or manage accounts on a client's behalf.
- The client a Lead contacted. Lead information is delivered to that client.
- Legal and safety. When required by law or legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of AME, our clients, Leads, or others.
- Business transfers. In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to this policy.
- With consent. When you direct us to share information.
In the preceding 12 months, we have not sold personal information or shared it for cross-context behavioral advertising, and we have no actual knowledge of selling or sharing personal information of individuals under 16.
6. Cookies and Tracking
Client websites hosted by AME do not use advertising cookies or third-party tracking pixels. Our hosting and security providers may use strictly necessary cookies or similar technologies to deliver pages and protect against abuse. Emails we send may contain technology that tells us whether the email was delivered or opened. You can limit cookies through your browser settings.
7. Data Retention
- Client information is kept while the subscription is active and for up to 24 months after it ends, for billing, tax, accounting, dispute, and legal purposes, unless a longer period is required by law.
- Lead information is kept while the client's subscription is active. After the subscription ends, we email the client an export and delete Lead information from our systems within 90 days, except where retention is required by law.
- Unsubscribe and suppression records are kept for as long as needed to honor the request.
- Backups are overwritten on a regular schedule, generally within 60 days.
8. Email Communications
Every follow-up email sent to a Lead includes an unsubscribe link. Unsubscribing stops those emails promptly. Clients will continue to receive service and account emails while their subscription is active, because those emails are necessary to provide the Service.
9. Your Privacy Rights
Depending on where you live, you may have the right to:
- Know and access the personal information we have collected about you, the categories of sources, the purposes for collecting it, and the categories of third parties to whom we disclose it;
- Correct inaccurate personal information;
- Delete personal information, subject to legal exceptions;
- Opt out of the sale or sharing of personal information (we do not sell or share); and
- Not be discriminated against for exercising these rights.
California residents have these rights under the California Consumer Privacy Act, as amended. We do not use or disclose sensitive personal information for purposes that would give rise to a right to limit its use.
How to make a request. Email [email protected] with the subject line "Privacy Request." Tell us what you are requesting and, if you are a Lead, the name of the agent whose website you used. We will verify your request by matching information you provide with information we already hold, and we may ask for more information to do so. You may use an authorized agent to make a request on your behalf; we may ask the agent for proof of authorization and may ask you to verify your identity directly. We will respond within the time required by law, generally within 45 days.
Leads: Because we process Lead information on behalf of the agent you contacted, we may forward your request to that agent and help them respond. You may also contact the agent directly.
10. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted connections (HTTPS) for all websites and forms, restricted access based on need, and secure storage of credentials and keys. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we learn of a security incident affecting your personal information, we will notify you as required by law.
11. Children's Privacy
The Service is intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, contact us and we will delete it.
12. Location of Processing
We are based in the United States and store and process personal information in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States.
13. Links to Other Sites
The Service may contain links to websites and services we do not control, such as social media platforms and insurance carriers. This policy does not apply to them, and we encourage you to read their privacy policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify clients by email before the changes take effect and update the "Last Updated" date above. Changes apply to information collected after they take effect, and to earlier information where permitted by law.
15. Contact Us
AME Networks, a California general partnership
Email: [email protected] (subject line "Privacy Request" for privacy requests)
Website: amenetworks.com